Your Digital Assistant
Always reachable. Always professional.
MixAssistant handles your phone calls, WhatsApp messages and live chats intelligently – so your team can focus on what really matters.
Every missed call is a missed opportunity
Rush hours, lunch breaks, after hours – who answers the phone? Your customers expect immediate availability. Without it, they call the competition.
of callers hang up after 30 seconds
will not call back after a missed call
expect an immediate response
MixAssistant: Your team's smartest colleague
MixAssistant is a fully managed digital assistant that takes over when your team is busy. No technical knowledge required – you describe your business process, we set it up.
Managed Service
Mixvoip handles the complete setup, configuration and ongoing optimization. You focus on your business.
Omnichannel
Phone, WhatsApp, Live Chat and Meta Messenger – one assistant for all channels.
SLA Business included
Professional support with Help & Supportdesk included in every plan. You are never alone.
MixAssistant in action
See how MixAssistant supports your team in real-world scenarios
Medical practice
Monday 8 AM, 30 calls at once for appointments. MixAssistant answers all calls and books appointments directly in the calendar.
The reception team can focus entirely on patients in the practice.
Trades & crafts
The master craftsman is on site, a customer calls about an emergency. MixAssistant takes the call, prioritizes and forwards urgent requests immediately.
No missed jobs, the team stays productive on site.
Law firm
A client calls outside office hours. MixAssistant records the request and schedules a callback appointment.
Professional impression 24/7, the secretariat is relieved.
Restaurant
Reservation requests during rush hour. MixAssistant books automatically and answers questions about opening hours and the menu.
The service team stays with the guests.
Car dealership
A customer calls for a workshop appointment. MixAssistant checks availability and books directly.
The sales team can focus on personal consultations.
Why MixAssistant?
Omnichannel
Phone, WhatsApp, Live Chat & Messenger – one assistant, all channels.
Premium voices
Over 100 natural-sounding voices in 35+ languages with emotion recognition.
No-Code Builder
Visual flow builder for complex conversation flows – without programming knowledge.
GDPR compliant
All data hosted in the EU. Highest data protection standards.
Smart Analytics
Real-time insights into your communication performance with custom dashboards.
Seamless integration
Connects to your CRM, calendar, email and 250+ business tools. Full SIP integration with Mixvoip Cloud PBX.
Automatic SMS notifications
Automatically send SMS confirmations after appointments, follow-up links or reminders via automation flows.
Natural conversations
Dualplex mode enables natural, bidirectional conversations – not just sequential question-answer.
Built on trust. Backed by standards.
MixAssistant operates under the highest European compliance standards for AI-powered services.
ISO/IEC 27001:2022
Certified information security management. Audited by URS, valid until December 2026.
ISO/IEC 42001:2023
AI Management System (AIMS) fully implemented. Independent certification currently in preparation.
EU AI Act
Transparency obligations under Art. 50 fully implemented. All callers are informed they are interacting with an AI system.
GDPR & EU Data Act
Full compliance with EU data protection regulations. All data processed and hosted exclusively in the EU.
Listen to MixAssistant
Hear how MixAssistant sounds in different languages – natural, professional and always friendly.
Fully managed – you describe, we deliver
MixAssistant is offered as a Managed Service. You don't need any technical knowledge. Simply describe the business process you want to extend or optimize – Mixvoip takes care of the rest.
Describe your process
Tell us which calls, messages or workflows you want to optimize.
Mixvoip sets it up
Our team configures MixAssistant for your specific needs, including integration with your existing systems.
Go live
Your digital assistant is live and working for you – with ongoing support from the Mixvoip team.
One-time onboarding fee
Professional setup, configuration and go-live support by the Mixvoip team.
Transparent pricing
All plans include SLA Business with Help & Supportdesk.
Flex
Ideal for: Solopreneurs & freelancers
Starter
Ideal for: Small teams & start-ups
Business
Ideal for: Growing companies
Scale
Ideal for: High-volume enterprises
All plans include
Frequently asked questions
MixAssistant is a digital assistant that intelligently handles your phone calls, WhatsApp messages and live chats. It is offered as a Managed Service by Mixvoip – you describe your business process, we set everything up.
No. MixAssistant is a fully managed service. You only need to describe the business process you want to optimize. The Mixvoip team handles the complete technical setup.
After the onboarding and successful testing by you, your digital assistant can go live immediately – depending on the complexity of your requirements.
Yes. All data is hosted in the EU with the highest data protection standards. MixAssistant is fully GDPR and EU AI Act compliant.
Yes. MixAssistant integrates seamlessly via SIP with the Mixvoip Cloud PBX and supports Bring Your Own Carrier (BYOC) for existing telephony setups.
The one-time onboarding fee is €250. This includes the complete setup, configuration and go-live support by the Mixvoip team.
MixAssistant supports over 35 languages with more than 100 natural-sounding voices, including Luxembourgish, German, French, English and Dutch.
Ready to support your team?
Discover in a personal demo how MixAssistant can optimize your business processes.
Request a demo